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Home / Dealing with Insurance Adjusters after a Car Accident

Car accidents are a common occurrence in the United States. According to the National Highway Traffic Safety Administration (NHTSA), there were over 6 million police-reported car accidents in the United States in 2019. When a car accident occurs, working with insurance adjusters to file a claim and receive compensation for any damages or injuries sustained is essential. However, many people are unfamiliar with the process and are uncertain about what to expect from insurance adjusters.

Here are six basic tips on what to expect from insurance adjusters, how to handle them, and your rights as an accident victim.

1. Initial Contact

After a car accident, the insurance adjuster will typically contact you within a few days. The adjuster will ask for your name, address, phone number, and other personal information. They will also want to know the details of the accident, including the date, time, and location, as well as the names and contact information of any witnesses. The insurance adjuster may also ask for a copy of the police report.

2. Investigation

The insurance adjuster will investigate the accident to determine who was at fault. They will review the police report, speak to witnesses, and assess the damage to the vehicles involved. The adjuster will also review your medical records to determine the extent of your injuries.

3. Settlement Offer

Once the adjuster has completed their investigation, they will make a settlement offer. The offer will include compensation for your medical expenses, lost wages, and pain and suffering. The settlement offer may be lower than what you believe you are entitled to, so reviewing the offer and considering your options carefully is essential.

4. Acceptance of Settlement

You must sign a release form if you agree to the settlement offer. The release form will prevent you from filing a lawsuit in the future. Therefore, it is essential to carefully review the release form and ensure that you are comfortable with the terms before signing.

5. Your Rights as an Accident Victim

It is important to know your rights and protect them. If you feel your rights have been violated, seek legal advice from a personal injury lawyer.

6. Handling Insurance Adjusters

Dealing with insurance adjusters can be stressful and confusing, especially if you are unfamiliar with the process. Here are some tips for handling insurance adjusters.


Remember to be honest with the adjuster, carefully review settlement offers, and seek legal advice if necessary. Doing so can protect your rights and ensure you receive the compensation you are entitled to.

If you’ve been involved in a car accident and are struggling to handle your car accident claim, don’t hesitate to seek the help of an experienced car accident lawyer. We can assist you in getting the compensation you deserve and protect your legal rights throughout the process. Contact us today!